Legal Process Service Frequently Asked Questions
Q. What does your service cost?
A. HPS will quote you a flat rate when you place your order. We accept multiple types of payments for all services. We also offer bulk discounts for large volumes. Contact us for details.
Q. How do I let the court know I want HPS to serve my papers?
A. Simply provide the court clerk with the appropriate Motion to Appoint Servers along with a cover letter explaining that HPS will be handling the service.
Q. I don’t have my service papers yet and the court tells me I need a special form private process server form before they will process my paperwork, what do I do?
A. HPS can provide you the needed form.
Q. I don’t really know where they live but I have a few addresses, can you try them all?
A. Yes, we are able to try multiple address; however a flat rate charge applies to each address the server works.
Q. I don’t know where the Defendant lives or works, what can I do?
A. HPS will need to have an address for service at either the target’s home or place of employment. If you don’t have this information we can help you find the target’s home through HPS’ Investigation Services.
Q. How many attempts does your service include?
A. Depending on the address, most jobs include 4-5 attempts. Some assignment fees may include fewer attempts.
Q. Can you attempt service on a specific date/at a specific time?
A. Yes, we will follow any instructions that are given.
Q. The sheriff already tried to serve the paper, what do you offer that is different?
A. HPS attempts service at different times, on different days, we check with the neighbors, dress in plain clothes, run car tags and have props that we occasionally need. HPS does not leave a notice on the door to preserve the element of surprise. HPS works weekends, early mornings and evenings to get your paper served.
Q. What if you don’t get them served?
A. HPS can assist you in obtaining new papers for service. Our office will also work with you to develop a new approach to achieve success.
Q. What happens after my papers are served?
A. HPS will provide you with a completed and notarized Affidavit of Service. This is a requirement and the affidavit should be filed with the issuing court in order to finalize the process. HPS can file this document on your behalf for a small fee.
Q. Does HPS guarantee service?
A. No, there is not a guarantee your target will be served; although HPS enjoys a very high success rate and we utilize experienced and seasoned legal process servers who will work with you diligently through the process to complete your assignment satisfactorily.
Q. Do you serve targets on a RUSH basis?
A. Yes, for an additional fee your assignment will be placed on a same day RUSH.